1. Introduction

At Happy French Riviera®, operated by MARIO TOURS SASU, we are committed to protecting your personal data and ensuring transparency regarding how your information is collected, used and stored.
This Privacy Policy applies to all data collected through this website and through the Client Care contact form.

2. Data Controller

The data controller is:
MARIO TOURS SASU
Operating under the commercial brand Happy French Riviera®
RCS Nice 993 502 335 – Share capital €1,512
38 bis boulevard Victor Hugo, 06000 Nice, France
Phone: +33 (0)6 60 12 86 57
Email: via Client Care contact form

3. Personal Data Collected

We may collect the following personal data:
Identity data: first name, last name
Contact data: email address, telephone number
Booking-related data: requested services, travel preferences
Technical data: IP address, browser type, pages visited
Communication data: messages sent through the Client Care form or voicemail
No sensitive personal data is requested.

4. Purposes of Processing

Your personal data is collected for the following purposes:
Responding to Client Care requests
Processing tour bookings and service inquiries
Providing customer support
Improving website content and user experience
Legal and accounting obligations

5. Legal Basis

Data is processed based on:
Your explicit consent when submitting a form
The performance of a contract (tour booking / service request)
Legal obligations imposed on MARIO TOURS SASU
Legitimate business interest in managing customer relations

6. Data Recipients

Your data is not sold or rented.
It may be shared only with:
Authorized service providers strictly required for service delivery
Payment or booking partners where applicable
Public authorities when legally required

7. Data Retention

Your personal data is retained only for the period necessary for the purposes described above and in accordance with French legal obligations.
Client inquiries: up to 24 months
Booking records: according to accounting obligations
Technical logs: up to 13 months

8. Your Rights

Under the GDPR, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
Requests may be submitted via the Client Care contact form.

9. Data Security

Appropriate technical and organizational measures are implemented to protect your data against unauthorized access, alteration, loss or disclosure.

10. Cookies

This website may use functional and analytical cookies to improve navigation and performance. You can configure your browser to block or delete cookies at any time.

11. International Transfers

Data is primarily processed within the European Union.
Some technical infrastructure may be hosted outside the EU, with appropriate GDPR-compliant safeguards in place.

12. Changes to This Privacy Policy

This Privacy Policy may be updated at any time. The latest version will always be available on this page.